Sound familiar?
Knowledge chaos is costing you more than you think.
Your SOPs exist somewhere. Nobody knows where.
Policies are scattered across SharePoint, Google Drive, email threads, and someone's desktop. When people need answers, they search. And search. And search.
Your best operator is everyone's search engine.
"Just call Susan." Susan knows everything. But Susan can't scale. And when Susan leaves, so does half your institutional knowledge.
Answers change depending on who you ask.
Ask three people the same question, get three different answers. Not because they're wrong — because they're working from different versions of the truth.
New hires take months to ramp — if they stay.
Onboarding is a firehose of tribal knowledge. There's no single source to learn from. So new hires interrupt experienced staff constantly.
The cost of doing nothing
Every week you wait, your team is losing time, giving wrong answers, and creating compliance exposure.
12–15 hrs/week
lost per manager searching for answers
47%
of frontline staff say they've given inconsistent answers
12–15 hrs/week
average ramp time for new property staff
MEET HIO
A governed knowledge layerfor your operations.
HIO doesn't just surface answers — it ensures every answer is accurate, approved, and safe to act on. Leadership gets visibility. Your team gets confidence. Your operations get consistency.
Governed & versioned
Multi-property scale
Instant answers, any language
Three steps to operational clarity
01
Connect your knowledge
Pull in SOPs, policies, vendor lists, and training docs from SharePoint, Google Drive, or wherever they live today.
02
Govern and structure it
HIO Studio lets leadership review, approve, and version every piece of knowledge before it reaches your team.
03
Deliver through AI assistants
Your team gets instant, accurate answers through HIO Assistants — on any device, in any language, 24/7.
PRICING
From instant answers to fully governed operations.
HIO turns your SOPs into trusted, real-time answers — with the governance your leadership needs.
TEAMS
AI + Governance
$500 / per month
AI your operators trust. Governance your leadership can see.
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Everything in Starter
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Role-based AI assistants (leasing, maintenance, ops)
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Governance layer (accuracy, consistency, control)
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Knowledge Drift Detection
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Deploy via Teams, SMS, Web
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Admin dashboards + observability
OUTCOMES
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Reduce training time
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Eliminate tribal knowledge dependency
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Ensure consistent answers across properties
ENTERPRISE
AI + Governance + Expert Support
$3,999/ per month
AI your operators trust. Governance your leadership can see.
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Everything in Operations
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Full governance control layer (HIO Studio)
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Custom integrations (Yardi, RealPage, Salesforce)
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Audit trails (what was asked, answered, why)
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Custom AI agents tied to workflows
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Dedicated onboarding + change management
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Strategic advisory + priority support
Why AI + Governance wins
AI for speed
Instant answers for your frontline teams.
Human-Centered AI
Ensure answers are accurate, consistent, and compliant.
Value Sensitive Design
See what's being asked, answered, and where gaps exist.
Cancel anytime
Secure & private
Built for real estate and property operations teams
See what your team is getting wrong.
Take the 2-minute Knowledge Chaos assessment — or book a demo to see HIO in action.