Case Study
30 Days With HIO: The AI Assistant For MultiFamily
Created for distributed teams; designed to preform at enterprise scale
HIO was built to ease the burden of knowledge management for property operations. September 2025, HIO Delivered an assistant for PeakMade employees, branded through a collaborative implementation.
Numbers At A Glance
Knowledge Base
3800+
Documents synced to knowledge base
537
Unique documents cited
101
Knowledge gaps identified
30 Day Usage Stats
2400+
Messages
70.43%
Of Properties
90
Unique Job Titles
Client Overview
Founded: January 2011 · Type: Mixed Owner/Operator · Portfolio: Multifamily, Student, Affordable · 17,000+ Units Under Management · 900+ Employees
"We were drowning in Slack messages and emails. HIO gave us 30 hours a week back per regional manager—time we now spend on actual property issues."
Regional Director
Multi-Family Portfolio (450+ units)
"The ability to instantly clone our best practices across new acquisitions is a game-changer. New properties are productive on day one."
VP Operations
Hospitality Group (23 properties)
"HIO scales with us. We've grown 300% and our operational efficiency has actually improved. One source of truth, infinite applications."
Founder
Property Management Company (150+ doors)