Measurable Impact on Operations
FEATURES
You don't need to be an expert to build custom knowledge agents
HIO Model Studio
Govern your knowledge base within HIO's Model Studio
Sync Cloud Storage and Web
Connect HIO to Sharepoint, Box, or Google Drive to automatically sync your knowledge base with existing sources of truth. HIO understands all major file types and can even pull information from a live website.
Escalate with Precision
HIO models are designed to recognize what they don’t know, ensuring uncertainty never leads to misinformation. When questions go unanswered, resolve them directly in Studio or automatically route them to your employee ticketing system. Customize escalation paths to keep the right people involved at the right time.
Jump into Conversations
Jump into conversations in real time or send targeted messages across your organization. Connect directly with individuals or broadcast updates at scale, all from one place.
Observe and Monitor Usage
Access categorized usage reporting to understand patterns, trends, and engagement and leverage custom risk management analysis to identify potential issues and maintain compliance with confidence.
Brand Your HIO Assistant
White-label HIO to seamlessly match your brand identity across every interaction. Refine tone, personality, and language to ensure responses feel consistent with your voice. Create an experience that feels native to your organization, not like a third-party tool.
Integrate with Existing Software
Seamlessly integrate HIO with your existing software, including platforms like Engrain and HappyCo, or connect to your databases to pull live, active insights about your portfolio.
Access your agent anywhere
Instant answers through SMS & Web deployment
Gated Phone Number & Web Access
Access to your agent is restricted to authorized users only. HIO allows you to manage access and connects with people management software to make authorization a seamless process
Cloud & Communication Integrations
HIO connects with popular cloud and communication services to make knowledge and conversational access easy. Sync documents through cloud storage such as SharePoint, Box, and Google Drive. Access HIO on the web or on the go where conversations naturally manifest like Microsoft Teams.
Integrate Workflows
Seamlessly embed HIO across your daily operational workflows
Submit Tickets and Work Orders on Behalf of Users
Draft Gmail Responses
Sync to Active Directory for Custom, Tailored Answers
Design Philosophy
Risk Management
HIO builds ethical thinking into the engineering process with meta-modeling capabilities preventing hallucination answers and cites your specific documents in its responses.
Human-Centered AI
We develop AI to help humans, not replace them. Our intuitive systems will allow management & leasing to see benefits from Day 1 of launch.
Value Sensitive Design
HIO fosters trust & satisfaction by prioritizing privacy, transparency & efficiency. Continuous refinement of our models from user feedback lets HIO be more than just a tool, but a tailored experience that aligns with your goals and values.
Getting Started With HIO Is Simple
See how easy it is to deploy HIO for your team with a personalized demo.